Returns & Shipping Policy

Policies – Eterna Home

At Eterna Home, we make sure your order reaches you quickly, safely, and hassle-free — anywhere in the world. We’re committed to providing reliable shipping and an easy return process so you can shop with confidence and peace of mind.

🚚 Shipping Policy

• Processing time: Orders are processed within 1–3 business days after payment is confirmed.
• Delivery: Free worldwide shipping on all orders. Delivery times vary by location.
• Tracking: You’ll receive a tracking number by email once your order has been shipped.

↩️ Returns Policy

• If you’re not fully satisfied with your purchase, you can request a return within 14 days of delivery.
• Items must be unused and in original packaging.
• Contact us at support@eternahome.com for return instructions.